No. eXternalTest does not run on your computer. All administration of your eXternalTest account is done through your Internet browser. You do not install any additional software on your desktop or laptop.
Yes. eXternalTest application archives the site or service history so you can know exactly when you site was unavailable in the last day, week, month and year.
You can take all the contents on your site with you by exporting them to a suitable format (XML, CVS, PDF, DOC, Excel). There is no extra cost. Firstly you have to log in to your account, then click on Reports -> Exports results data and choose the options you want.
You can use our application with any modern Mozilla based browser: Firefox, Mozilla, Camino, etc., and we recommend one of those. Microsoft Internet Explorer is also supported. Of course, the site you create can be viewed with almost any browser (even text based or older ones).
You can get personal help if you send us email.
We have test agent nodes located in several parts of the world. We have more than ten test stations situated in countries such as USA, Spain, Germany, etc, to monitor your servers or web sites.
eXternalTest application accesses the specified web site pages (the Universal Resource Locator (URL)) on your web server by means of process similar to a browser that initiates certain activities when it reaches the specified URL. It also does a precision check on the HTML coding of the web site using specific keywords you've entered. In case of a problem, users of eXternalTest service can also run a Traceroute. The Traceroute report provides detailed information about the monitored Internet path and can be used to pin-point the location of Internet-related problems along that path.
The eXternalTest report includes web site status and performance indicators, in either a summary or detailed format. Also, you can customize the period included in the report. The summary report is a great tool for reporting on the relative health of the web site for management purposes. The detailed and Traceroute reports are a good tool for troubleshooting downtime and other web site performance issues.
We can monitor for a keyword for each test HTTP you achieve. If a keyword is not found, an alert will be generated.
You have the option of postponing the monitoring and notifications for the web services you are fixing by clicking the Deactivate option. You can test your fix again by clicking Activate choice.
Traceroute can show you if it was a network related issue, such as packet loss or network latency at one of the hops or was it an actual server problem. If it is a network issue it will identify be the hop where problem occurs. It may or may not be within your organization's control. If traceroute shows no packet loss and average latency, it is probably an issue with the server itself.
You choose from several different notification options, including: e-mail, SMS alerts on your mobile, GTalk Alerts (If you use a GMail account, you can receive alerts via GTalk), or a combination of any of these.
There is a lot of diagnostic information that is a part of the alert or automatically produced by our web monitoring system when an error occurs: -The alert itself contains a status code and text description of the error that will indicate the type of problem encountered. -Our Screenshots and Test results tabs (available in the Reports option) provide a quick and easy view of current and historical events.
eXternalTest will send notification messages as long as it detects a problem. For example, if you are monitoring every 15 minutes you will receive a notification that your web site is down every 15 minutes until the problem is fixed. Once the problem is resolved, the notifications will stop.
Multiple people can receive alerts when an error occurs. You can configure this with Contacts List option (in Contacts tab).
All of the email addresses in the Contacts List option for the account administrator will receive a copy of the monitoring summaries. From the control panel select Contacts -> Contacts Lists -> Actions field -> Edit option, to configure features of this contact. If you want to add a new contact, just click on New contact and fill the personal information for the new contact you want to register.
Yes. You can enter any URL for monitoring no matter who is the owner of the site. You can check them for up/downtime or by using keywords, for modifications. In this way you can be notified when your competitor renews his web. Data collected about websites is for your private use only and should not be published.
Log in to your account, click on New Test and fill all information you required.
We plan to enhance the current features and also add some bigger features along the way. We hope to grow with our users, and we hope to get feedback from you.